Data protection policy

In accordance with the provisions of Organic Law 3/2018, of December 5, on the protection of personal data and guarantee of digital rights and development regulations (“LOPDGDD”), as well as EU Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data (“GDPR”), we inform you that the personal data you provide through of this web portal (hereinafter, the Portal), will be processed by FCC Aqualia, SA (hereinafter, the Entity), with address at Av. del Camino de Santiago, 40, 28050 in Madrid and with CIF is A-26019992.

The Entity undertakes to process and collect personal data:

– In a lawful, loyal and transparent way,

– In an appropriate, relevant and limited manner,

– Exactly updated and,

– For the necessary time.

Likewise, the Entity undertakes to respect the guiding principles of Privacy from the design and by default and proactive responsibility.

The processing of the data is carried out in accordance with the principles mentioned and, in particular, subject to the duty of confidentiality and secrecy. The Entity will take appropriate measures to avoid any alteration, loss, unauthorized access or damage of personal data and registered information.

The data will be processed to manage those services and information that you request through the Portal.

In the event that the User provides the email address or other means of electronic communication, the Entity may use this medium as a means of communication with the same to respond to their request and / or query made, as well as inform them of any other Relevant changes that occur in the Portal.

The user guarantees that the information provided is true, accurate, complete and up-to-date, being responsible for any direct or indirect damage or loss that may be caused as a result of breach of such obligation. In the event that the data provided belonged to a third party, the user guarantees that he has informed said third party of the aspects contained in this Policy and has obtained his authorization to provide his data to the Entity for the corresponding purposes. Likewise, in order to guarantee the duty of quality and the updating of the data, the User must notify the Entity of any modification that may take place in the data provided.

Any use other than authorized is expressly prohibited. In case of accessing parts of the Portal by registering the User, the User is obliged to guarantee the confidentiality of said identifier and password, being the only person responsible for the use made of them by natural persons to whom they have been able to communicate them.

Below we inform you about the processing of your personal data on the Portal:


RESPONSIBLE FCC AQUALIA, S.A., with CIF A26019992, whose postal address, for the purposes of personal data protection, is located at Avenida del Camino de Santiago 40, 28050 Madrid. Likewise, you can contact the Data Protection Officer, who in the person responsible for compliance with these regulations, at the following address:
PURPOSE / LEGITIMATION 1.     Manage and respond to requests, suggestions and / or inquiries made to the Entity [GDPR: 6.1 a) Purpose based on consent] 2.     For the execution and management of your request, specifically, the receipt of newsletters by electronic means.. [GDPR: 6.1 a) Purpose based on consent]
RECIPIENTS OF THE DATA Administrative / judicial / criminal authorities, Security Forces and Bodies, in case of having a legal obligation.
CONSERVATION TERM Your personal data will be kept for the time necessary to process your suggestion, request and / or query. Subsequently, we will keep your personal data locked during the statutory limitation periods, once they have elapsed, we will delete your data.
RIGHTS OF THE INTERESTED PARTIES You can exercise your rights of access, rectification, portability, deletion, and limitation or opposition, as well as, if you have given it, withdraw the consent given, to the treatment by writing with the reference “Data Protection” with photocopy of the ID of the interested party to: Department of Customer Management and Data Protection, Avenida del Camino de Santiago 40. 28050 Madrid, or by email in the same terms specified to You also have the right to complain to the Control Authority